Q: How long is the Period of Cover and what is so special about the 5-year cover?
The Period of Cover is for 5 years and unique only to us. It also covers against theft by violent forcible entry over the entire period of insurance. More importantly, it supplements the HDB Basic Fire mandatory cover.
Q: What is the definition of Household Contents?
Household Contents shall mean fixtures and fittings installed by the Insured (not provided by the HDB), household furniture and furnishings, clothings and personal effects belonging to the Insured or to members of his immediate family (which shall mean parents, spouse, children or siblings in this policy) or domestic servants permanently residing with the Insured. The details to refer to the Policy terms, conditions and exclusions.
Q: How much can I claim for my valuables (eg. jewellery and watches)?
In the event of theft of jewellery, gold or silver plated items, other precious metals, watches, you can claim up to a maximum amount not exceeding 30% of S$25,000 and S$1,000 for any one item. If claim arises due to other insured perils, the maximum amount shall not exceed 30% of S$100,000 and S$1,000 for any one item.
An excess of S$100 will apply for each & every loss, which means that if your stolen ring costs S$2,000, we will pay S$1,000.
[Example: S$2,000 less S$100 excess = S$1,900 but the policy limit of S$1,000 applies. You can only claim for S$1,000.]
Q: What is the basis of claim settlement?
It shall be on indemnity basis or new for old with provision for wear & tear deduction, if necessary, at our discretion.